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HOTEL MONTREAL
RUBY FOO'S BLOG

Hotel Update: Covid-19 Protocols

6/23/2021

Montreal is now in a yellow zone!

We have revised our Covid-19 protocols as follows:

Our pool, gym and sauna are now open.

The pool is open on a first come first serve basis (weather permitting)

1) A Plexiglas has been installed at the reception in order to protect staff members and guests.
2) A hand sanitizing station has been installed at the entrance of the hotel. Our staff ensures that each person who enters the hotel washes their hands.
3) Housekeeping staff only enter a room 24 hours after the departure.
4) Masks are mandatory for all staff members and guests in the hotel.
5) Our bedrooms to not receive daily cleaning service during your stay in order to help alleviate the risk of COVID-19 transmission through person-to-person contact. Please know that it will be our pleasure to provide fresh amenities and towels or extra linens upon request.
6) We have enhanced techniques used to clean guest rooms, paying close attention to disinfecting all frequently touched surfaces. We have also heightened and implemented additional sanitizing of all hotel common areas.
7) Our Housekeeping staff has their work organized in a way where they do not meet others during their shifts.
8) Disinfecting wipes have been placed near the elevators and hand sanitizer is available through various points in the hotel.

Our mission is to make travel accessible for all #onemeasureatatime

Special Number 1: A Tribute To Those Who Make A Difference:

6/18/2021

Today is a special day!

It marks the beginning of our first published article in a new series that we call:

A Tribute to Those Who Make A Difference.

Our mini series was created to highlight and recognize the super star employees of Hotel Ruby Foo`s.Over the years our employees have been a vital part of our success and an excellent representation of our work culture. We are proud to work with such an amazing, diverse and multi-talented team. Without further ado, please enjoy reading our first article!

Introducting: Derek Adams, Front Desk Agent, 9 years at Hotel Ruby Foo’s

He wants to be a railroad worker, he receives 100$ tips and likes to chat with celebrities at work. Guess who?

A handsome young man at the Front Desk, with expressive eyes (this is what we get to see nowadays, right?) calm voice, and impeccable manners: Derek Adams

Hobbies: All the outdoors activities, fishing, snorkeling, traveling

Zodiac sign: Gemini

Derek is a second-generation Ruby Foo’s employee. He was recommended for the position of Concierge/Bellman by his father, Sam Adams, who, in his turn, spent around 30 years at our hotel.

Derek admits that hospitality is in his nature. He truly enjoys welcoming people, providing good service, and making the guests of the hotel happy.
Would he like to do anything else in his life? After thinking for a while, Derek says that he could probably try something opposite – A type of work that is more physical and individual. Like.. a railroad worker! But we are very sorry, dear Railways of Canada, we found this talent first!

Derek gets to meet different people every day, he can share a lot of interesting stories which had happened during his career. One of the memorable moments was when he raised his eyes just to see the famous George St-Pierre in front of him, the man he had been admiring! He recalls too, how once a guest called from his room to ask for help with the luggage, as he was having back pain. Derek did help the man who was clearly suffering with numerous suitcases, noticing that he was wearing rather shabby simple clothes. How surprised Derek was to see that the very well-dressed family in a luxurious car was waiting for him outside the hotel! And 100$ tip that he got from a Middle-Eastern oil-business owner (as he found out later), was of less value than an important lesson he learned that day – never judge people by their look!

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