Welcome to the fifth edition of our mini-series: A tribute to Those Who Make a Difference.
Our mini-series was created to highlight and recognize the superstar employees of Hotel
Ruby Foo`s. Over the years our employees have been a vital part of our success and an
excellent representation of our work culture. We are proud to work with such an amazing,
diverse and multi-talented team.
Graduate in computer science and hotel management, who chose and dedicated 26 years of life to hospitality. Guess who?
She is heading the most important and challenging department of the hotel – housekeeping. Her position requires a lot of responsibility, care, and attention to every detail. Lively, witty, and stylish, she spreads energy vibes all around her:
Zahra Bilachi, Housekeeping Director
Zodiac sign – Taurus
Hobbies – design, travel
Moto – Help others even if you know that you will not be repaid.
Sometimes it seems that Zahra is in multiple places at the same time. She is dealing with suppliers, with employees, with clients, controls the cleanliness of the rooms and our building in general, finds a moment for a joke at the Front Desk or in the Backoffice, gives a hand here and there. And she does this all with never-ending enthusiasm and energy! So, we were wondering, what is her power source? Zahra answers: “Love!”. She adores her work in the hotel and cannot imagine herself anywhere elsewhere. Since her first steps in hospitality, she understood that her place was found. She shared many warm memories about all the hotels that she worked in, all the experiences and funny episodes that turned her into the real professional of the industry. Team-work, troubleshooting, organizing, making happy even the most demanding guests are the aspects that she enjoys most. “Everything has to be impeccable for our guests!” says Zahra as she rushes to fulfill a special request of the client.
Even her interests are related to hospitality. In her free time, Zahra likes to research the trends in design, textile, accessories. Although ‘You-Know-Who”-19 interrupted her plans, she hopes to make many improvements in public areas of Ruby Foo’s very soon and she plans pretty touch-ups in the rooms as well.
It is not a surprise that someone who likes design so much, enjoys shopping, right? She loves to find interesting pieces for herself and for her nieces too. We agree that her taste is exquisite!
Speaking about taste. The meals that she prepares are TASTY! When we ask what country’s cuisine it is? She answers “Authentically mine!” She uses her imagination to mix everything up to create a masterpiece.
Impressed with her talents, we asked if there was anything at all that she can’t do. With a laugh, Zahra answered that a thread and a needle turn into a weapon in her hands!
Zahra is a traveler. Apart from her favorite country - Morocco, with its bright colors, sandy beaches, and zesty meals, she loves the class and mood of Great Britain, particularly London. Her next dream destinations are Turkey and Maldives. May all her dreams come true!
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